ODR & ADR (ANPC)
Last updated: 03 March 2026
Online Dispute Resolution (ODR)
The European Commission provides an online dispute resolution platform for consumers and traders in the EU.
Alternative Dispute Resolution (ADR)
Consumers may address ANPC (Romanian National Authority for Consumer Protection).
Complaints Contact
Please contact us directly first:
Email: ibistours@gmail.com | Phone: +40 726 766 103
IBIS S.R.L. | Maliuc, Tulcea County | VAT: RO7115695